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Owned and operated by Living Outscapes, our team is ready to answer questions about robot mowers, patio furniture, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
If something is not quite right, we accept returns within our return window. Please contact our support team with your order number and reason for the return so we can get the process started.
Can I exchange an item for a different option?
Absolutely. If you need a different size, color, or model of patio furniture, gazebo, or pergola, reach out to our team and we will walk you through the exchange process.
How do I choose the right robot lawn mower for my yard?
The best mower depends on your yard size, terrain, and slope. Our product pages include coverage area details and recommended yard types to help you find the right fit. You can also contact us for a personalized recommendation.
Do your pergolas and gazebos require professional installation?
Most of our pergolas and gazebos come with detailed assembly instructions designed for at-home setup. For larger structures, we recommend having a second person assist. Feel free to contact us if you have questions about a specific model.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Most orders ship free within the Continental U.S. with no minimum purchase required.
Hassle-Free Returns
Not the right fit for your outdoor space? Our returns process is simple and straightforward.
